FAQs

Q: DO YOU HAVE SAME DAY DELIVERY?

A: Yes. We can do same delivery for Glenor's Gourmet Tuyo, Cacao Tablea, and Banana Bread products only. Cut off is at 12:00 PM, Mondays to Saturdays. Orders placed after 12:00 PM will be delivered the following day. 

     Pastries (Cookies, Cinnamon Rolls, Coffee products, Frozen Fruits and Vegetables require a lead time of 1-2 days.

Q: HOW TO ORDER?

A: Our food products are listed according to Selections. Choose a category and pick your chosen item/s from the menu. Add them to your cart and hit check out to finalize your order.

Q: HOW DO I PAY FOR MY ORDERS?

A: Payment can be made thru either PayPal, Bank Deposit (BPI/BDO), GCash, or PayMaya. You may also use credit or debit card via PayMongo. Orders will be processed upon receipt of payment.

Q: HOW MUCH IS THE DELIVERY FEE?

A: We have local and same-day delivery fees based on areas in Metro Manila as follows:

  • Local Delivery (1-2 days)
    • Makati, Manila, Pasay, Pasig, Taguig, QC, SanJuan, Marikina, Pateros, Paranaque, Cainta, Taytay - from Php 120.00 - 180.00
    • Caloocan, Las Pinas, Malabon, Navotas, Valenzuela, Angono, Antipolo, Cogeo, San Mateo - flat rate Php 220.00
  • Same-day Delivery (limited to specific items only; cut-off 3pm)
    • Makati, Manila, Pasay, Pasig, Taguig, QC, SanJuan, Marikina, Pateros, Paranaque, Cainta, Taytay - flat rate Php 150.00
    • Caloocan, Las Pinas, Malabon, Navotas, Valenzuela, Angono, Antipolo, Cogeo, San Mateo)- flat rate Php 250.00
  • Free Delivery for purchases worth Php 3500.00 and up. 

Q: HOW LONG DOES THE DELIVERY TAKE?

Your order will be at your doorstep within 1-2 days upon completion of purchase. Our products are currently available for delivery in Metro Manila, and selected areas in CALABARZON.

Q: DO YOU SHIP NATIONWIDE? 

A: Our delivery services are currently available within Metro Manila and some parts of CALABARZON only. We are able to make special arrangements for shipment to other parts of Luzon, Visayas and Mindanao. Please contact us through viber (+63 9175081616) for such requests.

Q: WHAT AREAS DOES YOUR DELIVERY COVER?

A: Metro Manila - Manila, Caloocan, Las Pinas, Makati, Malabon, Mandaluyong, Marikina, Muntinlupa, Navotas, Paranaque, Pasay, Pasig, Pateros, Quezon City, San Juan, Taguig, Valenzuela. 

    CALABARZON - Angono, Antipolo, Cainta, Mayamot, San Mateo, Taytay